Bringing out the Best in You and Others

Do you sometimes struggle to appreciate people who see the world differently from you?

To be an effective employee or manager, the ability to effectively communicate with people who are different from you is critical. Using a resource called “Personality Patch,” you can learn appropriate responses to challenging people and situations, resulting in a more stable work environment, greater staff and patient safety and care, as well as higher staff morale and retention.

  1. Discover your own personality and learn to recognize different personalities of people you interact with
  2. Learn appropriate responses to challenging people and situations
  3. Identify how bringing out the best in yourself and others results in a more stable work environment, greater staff and customer or client care, and higher staff morale and retention

3 Video Modules
  1. Basics of four distinct personalities
  2. Personality strengths, weaknesses and desires
  3. Learning to live in your strengths
PowerPoint Notes Slides
Handouts
  • Short Personality Profile for self-assessment
  • ‘Through the Eyes’ personality booklets
Hands-on Learning Activities
  • Identification of Customer personalities
  • Strategies for Understanding
  • Strategies for Improvement, Part I
  • Strategies for Improvement, Part II
  • Team/Department Recommendations
Determining What You’ve Learned
  • Optional Self-Evaluation
Documentation
  • Downloadable Certificate of Completion

Designed for participants at any employee or leadership level. The course develops basic skills for communicating with and understanding different types of people, and learning strategies to adjust responses to people to create more positive interactions and relationships.

Courses are provided by a link to the resource page containing all recorded presentations, handouts and resources (they are not mailed in hard-copy format). From this resource page, you can:

  • Download all resources to your hard drive
  • Create your own CD for the course
  • View all resources from the web page
  • Use multiple times within your organization, on your time schedule, with no travel costs.

BONUS! Purchase just ONCE and use this training for ALL staff! (there is no per-person cost – you can train 1, 10, 100 or even 1000 staff members for this one low purchase price).

NOTE: If you want to have the actual PowerPoint slides to show others in your organization, you can get them for an additional cost. Contact Deborah for terms and conditions.

As noted above you will receive:

  • 3 recorded modules
  • PowerPoint slides
  • Handouts
  • Hands-on learning opportunities
  • Self-Evaluation
  • Certificate of Completion

Click here for a short preview of ‘Bringing Out the Best in You and Others’

 

Bringing Out the Best in You and Others On-Demand Course, $197.00

Upon payment completion you will be taken to the Resource website page where you can access all of the course materials. Additionally, you will be sent an email with a link to the Resource page (save this for future reference).
To order this course using a purchase order, click here
Please note that you need to send or fax in BOTH the Purchase Order Request Form AND your Purchase Order so all information is included for order processing. Once we receive payment via check we will send you an email with a link to the course resources.

Questions regarding placing an order? Contact Deborah at ddavis@trainingwithouttravel.net.